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How to order



How to make your first purchase

All you have to do is select the items you need, once you have chosen click on "Add to cart".

These articles will be added to your shopping cart, where you can add new items or complete the purchase.


For this you will required minimum data, necessary to be able to send the items, and then you have to select the mode of payment. Once this is done, in a few days we will send you your order to the address you have provided to us.


To delete an item or an order


You have ordered the wrong item or you changed your mind immediately after the order? Don't worry! You will be able to cancel the order. write to us immediately and we'll correct the error granoptical.sapienza@greenvision.it



Confirmation Email

After you made the order, will automatically be sent a confirmation email in which you report the items purchased, as well as the transport address provided by you, to which you will be delivered articles.
If you have not received this e-mail, go to junk mail folder, as it is likely that the server has automatically classified this way.


If this were not the case, please contact us, granoptical.sapienza@greenvision.it



Return of the order

The back guarantee gives you the peace of buy our products because at the end if these are not suitable to your needs, you can send them back without any problems.

To do this, you have 7 days from the date of delivery of the products.

Remember that if you are not satisfied we will refund the total amount.



Exchange of product

If after receiving the product I find that you do not like or is not as expected, you can always make a change of model, color or caliber.

Contact us at our number 095/846534




How to make a return



Prepare the package and packs it in the article

Check out the return label that you will find inside the package.

Paste the return label to the outside of the package, covering the previous label.

Insert the packaged product, close the package, make sure that it is properly sealed and send.



Refund

After you have received and you have verified your return, we will proceed with the refund of the returned items.

The refund will be made within 10 days from the time you send us the package. You will receive an email with the confirmation of receipt of your package and the refund.

The amount of the items returned will be credited to the PayPal account used for the purchase.





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